Rows of handsets seated in docking racks on a white bench, with tablets on a stand and smartwatches and earbuds beside them

Solutions › Mobile

Mobile · tablets · smartwatches · earbuds

Mobile solutions for your business.

Whether you are a repair shop, a retail chain, a recycler or a refurbisher, we have the right solution for you. Our cloud-based certified solution leaves you free to define the profiles your business actually needs.

Profiles you define

One solution, set up the way you work.

The profile decides what gets tested, what counts as a pass and what the customer is told. It might be any of these — or a combination, because most operations are.

Quality repair

Find the fault, prove the fix, and record what was checked before the device goes back out.

New service offerings in your shops

Counter-side checks that turn a walk-in into a service you can charge for and stand behind.

Best-in-class quality operations

For production and volume business, where the grade has to mean the same thing on every device, every day.

A whole business, set up

Online trade-in, production, and online sales through the platforms — the process end to end rather than one step of it.

Guided analysis

The operator is walked through it.

Each check names what it is testing and why, then records a pass or a fail against the device. Nothing depends on the operator remembering the order or knowing the model.

Devices are cabled to a controller and processed together rather than one after another — the same parallel principle as the drive rack, at bench scale.

Checks the software runs

  • Gyroscope sensor — orientation and tilt
  • Hardware keys — power, home, volume, silent
  • Biometrics — fingerprint and face recognition
  • GPS and connectivity hardware
  • Display, touch digitiser and cameras
  • Battery health and charge circuit

Test names shown are taken from the shipping product interface.

Volume

A bench at a time, not a handset at a time.

Handsets are cabled to a controller and run in parallel. The operator moves between devices as each one asks for the next confirmation, rather than waiting out one device before starting the next.

A bench of handsets cabled up and running, each on its own padded mat
Cabled up and running, a bench at a time.
The Analyst Menu on a single handset listing gyroscope, hardware keys, Touch ID and GPS tests
Every check named on screen, and recorded.
Several handsets running guided tests, an operator confirming a speaker and vibration check
Confirmations coming back from several at once.

Your evidence

A wipe certificate for every handset.

Blackbelt360 records device and process data during the wipe and writes it to your dashboard. From there you can export a CSV, produce a PDF certificate of completion, or take an XML output straight into your own host systems — stored wherever you choose. Data transfer by API and report push is available too.

A Blackbelt360 Datawipe report listing device information, battery information and drive information with a passed wipe result
Mobile wipe certificate — device, battery, drive and the method that ran.

Sample. Device identifiers have been covered.

Then the erasure

One record per handset, watch and earbud.

Mobile erasure uses the same certified methods and produces the same evidence as the rest of the portfolio. Smartwatches and earbuds are handled on the same bench.

Standards and certification ›

Tell us what comes across the bench.

Device mix, monthly volume, and what a pass has to mean for your customer.

Talk to us